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Sleep-n-Aire Mattress Factory-Santa Monica warrants that this product will be free from defects in material and workmanship as described in this warranty (hereinafter referred to as the "Limited Warranty").

This Limited Warranty starts on the date of purchase. To determine the length of this warranty, refer to the product's "Law Label" letter and/or numbers and the corresponding warranty period listed herein.

If a defect that is covered during the warranty period occurs, Sleep-n-Aire Mattress Factory-Santa Monica will repair or replace (at Sleep-n-Aire Mattress Factory-Santa Monica option) the defective mattress and/or box spring. If replacement is required, Sleep-n-Aire Mattress Factory-Santa Monica may substitute materials of equal or higher quality if the like components are not available.

 

The Limited Warranty is valid only under the following circumstances:
  1. You must be the original purchaser from Sleep-n-Aire Mattress Factory-Santa Monica (in the United States)
  2. You must provide a copy of the original store purchase receipt, proof of purchase date and purchase price.
  3. You must provide transportation or accept freight charges to and from the nearest Sleep-n-Aire Mattress Factory-Santa Monica to either return the product for repair or replacement of the product.

The Limited Warranty does not cover the following:

  1. The mattress or box spring fabric cover.
  2. Slight body impressions (less than 2 inches).
  3. Bent border wire due to mishandling.
  4. Handles are not covered. Mattress handles are only for positioning the mattress or box spring and are not designed to support the full weight of the mattress.
  5. Comfort preference.
  6. Sheet fit (Sleep-n-Aire Mattress Factory-Santa Monica does not warrant that the mattress
    will fit a particular sheet size).
  7. Transportation charges.
  8. Excessive abuse.
  9. Damage caused when bed is not adequately supported.
    (See back panel under Important Care Instructions.)
Sleep-n-Aire Mattress Factory-Santa Monica reserves the right to refuse service and invalidate this Limited Warranty when, upon inspection, the product (mattress or box spring) is found to be in unsanitary condition, or when product failure is due to causes other than defective material and/or workmanship.

This mattress is designed for full performance when used with a matching foundation as a total sleep system. If used on a faulty foundation, resulting mattress damage will void your warranty.

Most Sleep-n-Aire mattresses have two identical sides for twice the >comfort, support and functionality. Although it is not required by warranty, we recommend you turn your mattress on a regular basis. Our Never-Flip" mattress never has to be flipped but should be rotated, as outlined in our Care instructions.

 

Your Sleep-n-Aire mattress has been constructed with the finest materials. It is designed to conform to a person's individual contour. Your sleeping position may result in "body impressions". This is normal and not a structural defect but merely the localized compacting of upholstery materials (refer to care instructions).

SEVERE IMPRESSIONS are body impressions which exceed two inches in depth below the normal level of the product. Severe Impressions are covered by this Limited Warranty.
 

  1. Contact the original store where mattress or box spring was purchased.
  2. Request a representative to inspect your claim.

Each Sleep N Aire Mattress comes with a 10 year warranty.

  1. Turn the mattress every month (as shown at right)
    for the first 6 months, every 3 months thereafter.
     
  2. Rotate foundation every 3 months.
     
  3. Never bend an innerspring mattress.
     
  4. Never bend a foam mattress more than 30 degrees.
     
  5. Use a quality bed frame. To avoid structural damage and voiding of your warranty, queen and

    king size sets must also be used with a rigid center support with legs.
     
  6. Do not get the mattress wet
     
  7. Use a mattress pad.
     
  8. If you purchased a mattress only, it must be supported by a quality comparable box spring.
     
  9. Do not use an iron or apply excessive heat to
    the mattress.

     

    Rubber Latex and Visco mattresses do not have to be flipped, but should be rotated.


For any questions, please contact us or call 877-BEDS-DIRECT.

    
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